The most common form of interviewing, telephone interviewing is ideal for anything from quick, concise surveys to longer in-depth interviews.

Nova Research Group has a state-of-the-art Computer Assisted Telephone Interviewing (CATI) facility with fully computerized interviewing stations. Our computerized facility eliminates typical data entry errors and facilitates complete data analysis and cross-tabulations, maintaining the highest possible research standards.

Sample frames are carefully managed through our networked computer system to ensure the highest completion rates through callbacks, appointments, and time zone calculations. Our interviewers are thoroughly trained in the methodology and specifications of every project, and all stations are connected to a silent monitoring system allowing supervisors to ensure quality control throughout every interview.